A knowledge and best practices resource to provide the user community and industry with quick and easy access to what others have experienced in undergoing pilot project initiatives. Pilot phse
ITIL implementation When implementing an ITIL implementation, have the business buy in of ITIL early. This may help in the deployment of ITIL as a practice
Technology Respect A leader of a technology department must have the respect in an organization to make a project work. If they do not, any project initiative will not be taken seriously or possibly fail.